Privacy policy:

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We at Pragnosis Mechsoft LLP (“Pragnosis” or PMS or “we”) believe that our interaction with our customers, clients through our website or the sub site careers.pragnosismechsoft.comshould be end –to end transparent and compliant with the privacy regulations and laws applicable in this case, hence it’s an imperative for us to divulge the modes and procedures through which our clients’, customers’ data—personal data are gathered, retained, processed and passed to third party associates, other relevant companies and legal and administrative authorities.

We hereby affirm that your Personal Data will be processed only when you register with our site, or seek information or any solution/response from PMS. This data will help us tailor our services as per your priorities and

requirements. It further enables us explore and unfurl our marketing pitching and sales avenues.

We also state hereby that this data shall never be used to any other end/purpose other than the one we are in business with you, as per your consent.

We strictly abide by the law of the land and the applicable regulations and urge you to peruse our privacy policy laid hereby extensively. We further request you not to use this website or furnish your personal details/data to us unless you have found yourself totally comfortable with our guidelines and policies, and the way we would be handling and processing, using your personal data.

Why do we collect personal data?

We collect personal data in order to render the services to you as you require or expect.

1. To ensure a seamless and optimised service to your queries/ requirements

When a user reaches our website through the World Wide Web, www without divulging his or her personal identity, our server and associate bodies can gather the user’s:

• IP address
• Operating system details
• Browsing history/preferences/ trajectory
• Device and connectivity details
• Language settings
• Locality

These set of information helps us draw a picture of your:

• Number of visits you make
• Time you spend
• Pages you prefer

This helps us assess our capability in delivering the information, services you have visited us for, thus leveraging the quality of our future interactions with you. It further helps us augment our resources and services to meet your specific needs more efficaciously.

2. It also helps us in maintaining maximum safety and security:

That’s why in some cases, where you have entered a gated domain, we might ask you for your user id, password and so on.

We may pass on your details, with your permission to social media sites for better user friendly experience and our objectives of up scaling our business relationship with you. This would facilitate us to auger all the relevant services and inventories to guide you to have the most unforgettable customer experience. However, all these are done in strict adherence to the laws and regulations pertaining to these issues. In addition, we may share some of your relevant personal details with the third party service providers, who facilitate us to locate you through your IP address so that you can have the most relevant and optimised browsing, shopping, service experience.

We use a set of cookies which gather your personal data for many purposes. For this, please refer to our cookie policy.

We hereby inform you that most sites, companies have their own privacy/personal data policies, which may vary from each other either minutely or significantly, as per the companies’ policies. Hence once you have moved on from our domain to other sites, which are having their own privacy policies, we remain no more answerable to your privacy issues. We suggest, once you have left our domain, please look for the privacy notifications of the new sites and heed them carefully, in order to be safe and comfortable with your data.

3. To cater to your queries, doubts, and services you have requested for:

We need your contact details to keep you informed about our new inventories, developing services, relevant upcoming events for which we require your Personal Data like

• Full name
• Company name
• Postal address,
• Education details
• Profession
• And also, Content of your message to us.

Here we would like to inform

That we do not sell any personal data under any circumstances!

We may, of course, divulge the content of “anonymized” data—Data that does not remain attached to your personal identity or what you have given your consent for.

Our reaching out to you:

We thus, aspire to reach you through

• e-mails,
• phone—baseline, mobile
• pop ups

And may also utilise your contact details to inform you about, or keep you abreast with our upcoming events, initiatives, innovations, new ad campaigns to invite you or ask you to participate, voice or heed to any important event that we deem fit with your area of preference.

Your data may be used for making any video/ audio/image for publicity, educational or entertainment purpose, of course with your consent as and when required or mandated by the regulatory authorities.

4. To promote our brand/ products/innovations

We collect data directly from you or indirectly through any third party such as business partners, data brokers, social media networks, marketing companies. In such cases we remain regulated by the dictates of the land those data are collected from and the source of the data.

We hereby inform you that any interaction with PMS will also generate data that can be processed by us under adherence to the pertaining laws.

We can thus use your name, picture, quotes, and videos to promote our endeavours, in compliance with the applicable laws, also in many such instances you shall be asked for your consent beforehand, well in advance.

You can disallow receiving such communications at any time using the contact us form on pragnosismechsoft.COM

Participate in events and initiatives.

PMS is into organizing various events, webinar, seminars for its clients ---either free to join or by invitation only. In such instances, this privacy notice applies to both the performers and the attendees.

We may also obtain data from third parties including third party event organizers where the event is sponsored by PMS. Organizers might provide the attendee list. In such cases, the privacy statement of those third parties to whom you provide your personal data will apply to you.

So what is personal data?

Personal data is any piece of information or a set of such which enables us to identify you or process, access, gather information about you. This might include details like your

• Name
• e-mail id
• phone number
• postal address
• IP number
• Operating system
• Full name
• Company name
• Relatives
• Job title
• Profession
• Medical and other details
• Like and dislikes
• Location details
• Languages spoken or native to
• Currency types use
• Preferences in surfing through the browser
• Content of your messages or interactions with us.

Since some of this information also gets shared with the third-partyassociates to some of social media bodies, it’s imperative that we help you understand the way personal data works and what are your rights and privileges, and how to deal with a crisis, when it comes to personal data management for optimum confidentiality, avoiding misuse and security measures.

How and where does your personal data come into use, why is it necessary?

It helps you and facilitates us, to lend access of our website to you.

• It helps us gauge the frequency of your visits; which pages you prefer and what could be the reasons behind such.
• This way, it helps us provide you with the most seamless and user-friendly experience and also gives us insights into how to develop our site further.
• It’s also important from safety and cyber security perspective
• There may be some gated areas, where you may be required to punch in your login details—username, password and so on. Where there is such a need, you will be notified about the same.
• We can retrieve personal data from third parties as well—as and when it’s relevant, or as instructed by any applicable law.

Similarly, third parties that deal with social media, data storage and analytics, web hosting, event organizing, marketing and research and so on.

• All such third-party service providers are carefully chosen and dealt with in manners that maximum security and confidentiality of your data is maintained at and through every step of such data processing.
• Such third parties are never permitted to use your personal data for business or any other purpose apart from the one that concerns the present dealing with you—the job and objective at hand.
• They process your data only for the job at hand—that for which you have been notified about. As long as those third parties are working within our regulation area, they comply by our own privacy guidelines.
• Once you have moved on to their zone of regulation, we no longer remain responsible for your privacy details. This should come to be notified through your browsing across privacy policy domains—that is when you leave our site or associate domains to an alien zone, they will be having their own privacy guidelines and notifications accordingly which you shall be notified about. We suggest you keep a track of such notifications while moving over to another privacy domain.
• There are also some provisions as per law, where we might have to ask you to share your details with some of our third-party associates, strictly in adherence with the applicable laws of the land.

How your personal data remains safe with us.

At Pragnosis, we have augmented adequate technical, operational measures with the right cyber security tools and technologies to safeguard your personal data against any breach, lapse, theft or hacking. We take extra care to ensure that your data is not lost to any accident, breakdown or operational breaches through a set of buffers that thwart such inadvertent loss.

We also see that your data is not altered or skewed towards some malpractice or against any other financial interests other than the reasons for what we are working with you.

Only those employees, technocrats, agents, third party representatives, systems get to access them who are involved in your data processing.

Duration for which your data is retained:

Your data will remain safe and secure with us till the objective of your coming along in business with us is not fulfilled.

We take guard of your personal data as per the sensitivity and type of data they are. We also have to abide by the regulations and applicable laws pertaining to the preservation and processing of personal data and they are subject to the kind of risk factor they carry in the kind of damage or harm it may cause –to which level and what degree.

Depending upon these factors we are bound by the regulatory dictates that we have to heed to and convey the information, if needed to such bodies as per the laws applicable.

Sometimes we follow the process of “anonymization” of your personal data so that they get to shed off your personalised particulars—they are shed off your personal identity. Once the data has gone through such a process, it can be used for other ends, without consulting, you since they are no longer associated with your personal identity.

In case of some doubts, concerns or further enquiry about our privacy policy you may contact us.

How to contact us

If you have a privacy concern, complaint or a question regarding this privacy statement, please direct it to the Chief Privacy Officer of PMS at cpo@pragnosismechsoft.com or contact us through the “Contact us” page on pragnosismechsoft.com.

RIGHT TO WITHDRAW CONSENT:

Even during the tenure when we are processing your data for the purpose you have contacted us, you hold the right to withdraw your consent to let us continue our processing and possessing your personal data at any point of time during the process.

To withdraw your consent, please contact our Data Protection Officers at dpo@pragnosismechsoft.com. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legal basis for doing so.